Your Opinion
Since 1961, Autobus Laval has been a leader in people transportation in Quebec City. To make sure they always offer the highest level of service to their valued customers, they introduced a satisfaction survey. This is not a regular survey; it is a way to ensure that they keep offering a service up to your expectations. Thank you for taking a few minutes to complete this survey as they strongly value your opinion.


Your trip
Date of trip:
Departure hour:
Place of departure:
Destination:
Vehicle used:
 
From which media did you hear about us?
Select from list:
 
How would you evaluate...
  Excellent Good Acceptable Poor
The welcoming you had from the sales and reservations team?
The driving quality of our bus driver?
The courtesy and the professional approach of our driver?
The cleanness of the vehicule?
Our services, overall?
 
Would you say the vehicule you had satisfied your expectations?
 
What would you say our company have that others don't?
 
Any comments that can help us improve our service?
 
Your coordinates (optional)
Name:
Address:
City:
Postal Code:
Phone :
Fax:
Email:
 
 I want to get a follow-up on this survey.
 
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